serene × VENEKA
Self-Service Kiosk & Branch Digitisation · Insurance self-service, 24/7
Channel: Self-service kiosk

A proven Veneka self-service kiosk — already deployed with banks across Africa — pointed at insurance. Customers buy motor cover, renew a policy, or verify & pay themselves, in minutes, with no agent and no queue. Try the touch flow below.

serene×VENEKA
Self-service terminal

Welcome — how can we help?

Touch an option to begin

English · Twi · more languages configurable

Verify your identity

Place your Ghana Card on the reader

💳
Insert or tap Ghana Card

Choose your cover

Motor cover · vehicle GR-2244-24

Indicative premiums — Ghana motor tariff basis

Pay premium

Comprehensive · GHS 9,000

Approve the prompt on your phone to pay GHS 9,000.

✅ Policy issued

Motor — ComprehensiveACTIVE
Policyholder
VehicleGR-2244-24
Policy no.
Premium paid
Cover period12 months
MID motor sticker printing…
Scannable sticker + cover note issued at the kiosk.
Confirmation sent by SMS to the holder's phone.

Illustrative touch flow. Figures indicative. Identity via Ghana Card + NIA; payment via MoMo, card or cash.

Where the kiosk earns its place

The same self-service terminal Veneka already runs with banks, sited where insurance customers already pass — turning foot traffic into policies without adding agents.

24/7
Self-service
3
Cash + MoMo + card
e-KYC
At the kiosk
Sticker
Printed on the spot

Placement

LocationWhy it works
High-traffic branchesDeflects the queue; staff handle complex cases only
DVLA & licensing officesMotor cover at the exact moment of registration/renewal
Malls & retailEvening & weekend cover with zero staffing
Markets & transport hubsReaches cash-first customers beyond the agent network
Why it fits Serene: it runs on the same Indigo platform behind your e-KYC, premium collections and policy issuing — the kiosk is simply the physical self-service channel on top. A proven Veneka product, deployed with banks across Africa, now issuing insurance. One platform, one audit trail, whether the customer is served by an agent, a chatbot, or a kiosk.

Veneka provides the kiosk, identity-capture, verification-integration and payments infrastructure (PCI DSS Level 1), used by 90+ financial institutions.

The actual hardware — a proven Veneka product

Veneka-branded self-service kiosk
Veneka-branded kiosk — onboarding, issuing & payments
Free-standing self-service kiosk
Free-standing self-service terminal
Cash-accepting kiosk
Cash-in / cash-out configuration
Branch tablet kiosks
Counter-top & wall tablets — a digital lounge
Veneka Kiosk Management dashboard
Kiosk Management back-office — health monitoring, issuance trends and card stock (live Veneka product UI)